The Ombudsman is a relatively new institution-organ in the legal and political system of the Republic of Macedonia which:
– protect the constitutional and legal rights of citizens and all other persons when these are infringed by acts, actions and omissions by the state administration bodies and by other bodies and organizations that have public authority;
– independent and self-governing in the performance of his function;
– undertakes actions and measures for protection of the principle of non-discrimination and adequate and equitable representation of community members in the state administration bodies, the local self-government units and the public  institutions and agencies;
– carries out the affairs within his scope of competence on the basis of and within the framework of the Constitution, laws and international agreements ratified  pursuant to the Constitution; 
– invokes the principle of equity;
– undertakes actions for which he is authorized with this Law for the purpose of protection of the constitutional and legal rights of citizens or protection of the principles of non-discrimination and adequate and equitable representation of citizens;
– undertakes actions and measures for protection against unjustified prolongation of court proceedings or unethical and irresponsible performance of the work of court’s services, not infringing thus the principles of independence and autonomy of the judicial authority; 
– shall not proceed in cases for which court proceedings are pending, except for the cases set out in paragraph 1 of this Article; 
– if more than a year has passed since the action or the last decision of the body, organization or institution, except if he assesses that the person who put forward the submission has missed the deadline due to justified reasons;

For more information call: 02 3129-335